Privacy Policy

This privacy policy sets out how NewDVR (S) Pte Ltd uses and protects any information that you give NewDVR (S) Pte Ltd when you use this website.

NewDVR (S) Pte Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, you can be assured that it will only be used in accordance with this privacy statement.

To safeguard your personal data, all electronic storage and transmission of personal data is secured with appropriate security technologies.

If you are only browsing this website, we do not capture data that allows us to identify you individually.

What we collect

We may collect the following information:

• name
• contact information including email address
• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

Use of Face Data

We collect and use face data solely for the purpose of secure authentication and access control, ensuring that only authorized individuals can access designated areas or resources. This process is conducted with explicit consent during face registration.

Reasons for Storing Face Data To facilitate quick and secure authentication for door access and event management. To improve user convenience and enhance the security of our services.

Face Data is Stored for the duration of active usage of the app or user membership in the associated community. If user choose to delete account, withdraw consent or leave the community, user face data will be deleted permanently within 7 days of request.

We do not store face data indefinitely. The retention period is strictly limited to ensure compliance with privacy laws and data protection best practices.

User Rights Regarding Face Data

Access : User can view the face data associated with your account.

Deletion: User can request the deletion of your face data at any time by contacting our support team.

Withdrawal of Consent: You may withdraw your consent for using face data, after which it will be deleted as per our retention policy.

Security of Face Data: Face data is encrypted and stored securely to protect against unauthorized access. We do not share user face data with third parties, except when required by law.

You have the right to access, delete, or withdraw consent for your face data at any time. For questions, contact us at +65 9721 0859.

Security

We are committed to ensure that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How We Use Cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at enquiry@aliv.com.sg.

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.